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DATE OF LAST UPDATE: FEBRUARY 26, 2021


Umami Life Limited will make every effort to ship your products within two business day of receiving your order.

We use standard shipping services from New Zealand Post or other recognized carriers. Shipments within New Zealand are free of charge. International orders will incur shipping fees. These will be displayed at checkout, or the order will be placed on hold until you are made aware of the charges. Your order will not be shipped unless you approve the shipping charges, and if you cancel the order prior to approving the charges you will be issued with a full refund.

Where available, express shipping options will be displayed at checkout, with estimated costs and shipping times also shown.

Express shipment or international shipments can be made by separate arrangement, please contact us to discuss your requirements.

Questions about our Shipping Policy can be sent to us at justask@umamilife.net.